Mutual of Omaha offers Mutually Well to Medicare customers 126

Mutual of Omaha to Offer New Healthy Lifestyle Program to Medicare Supplement Customers.

The program will feature a gym network, digital tools and healthy living discounts through Tivity Health.

Empower Brokerage does not operate the Mutually Well program.

If you have questions about Mutually Well, please contact their customer service Monday – Friday 8 am – 8 pm, EST at one of their phone numbers below.

For English: 1-888-572-7826 and for Spanish: 1-888-835-2514

You can also e-mail them at

Mutual of Omaha to Offer New Healthy Lifestyle Program to Medicare Supplement Customers Nationwide

According to the press release on Mutual of Omaha has partnered with Tivity Health to provide their Medicare Supplement customers with a comprehensive fitness and wellness offering called Mutually Well. The new program will provide more than one million Mutual of Omaha customers affordable access to a comprehensive wellness program. In addition, customers will have access to Tivity Health’s Prime® Fitness network of more than 10,000 fitness locations nationwide.

Mutual of Omaha customers will have access to a mobile app that offers personalized daily plans, exercise programs, wellness tips, and recipes. Discounts on healthy living products and services such as acupuncture and massage are also included.

“We feel it’s important to support our Medicare Supplement customers as they strive to
create or maintain active and healthy lifestyles,” said Jeff Ganow, Mutual of Omaha Senior VP of Medicare Supplemental Solutions. “With Tivity Health, we are able to offer a range of options to meet the needs of our customers, and tools to keep them on track with guidance on exercise, nutrition and more.”


Effective October 1, 2019, Medicare supplement policyholders will have access to this new program to tailor a fitness and wellness plan to meet their needs.

Click HERE to find a fitness location near you.

Highlights of Mutual of Omaha’s Mutually Well platform include:

  • access to Tivity Health’s WholeHealth Living Choices®
  • flexible, budget-friendly fitness program with access to 10,000+ fitness locations with no enrollment fee or contracts for a low cost of $25.00 a month
  • complementary and alternative medicine (CAM)
  • discounts of up to 30% on healthy living products and services from 20,000+ providers
  • specialties include chiropractic, acupuncture, massage therapy and nutritional programs, along with discounts on mind/body therapies and healthy living products
  • free 30-day walking program and personalized weekly planning for their nutrition, fitness and wellness needs


“We are excited to bring our best-in-class programs including fitness, nutrition, and rest
and recovery to Mutual of Omaha’s Medicare Supplement customers,” said Tivity Health CEO Donato Tramuto. “Physical activity, as well as the social connections that are made as part of a fitness program, are important components to maintain a healthy lifestyle. This program represents a tremendous opportunity to address many other social determinants of health that contribute to poor health and high healthcare costs.”

Check out our Questions and Answers about Mutually Well at

About Mutual of Omaha

Founded in 1909, Mutual of Omaha is a Fortune 500 organization offering a variety of insurance
and financial products for individuals, businesses, and groups throughout the United States. In the
individual market, Mutual is a leader in senior health, life, long-term care, disability, and annuity lines. Moreover, the company offers a portfolio of employee benefits and retirement solutions. For more information about Mutual of Omaha, visit

About Tivity Health, Inc.

Tivity Health®, Inc. (Nasdaq: TVTY) is a leading provider of health improvement, nutrition, fitness, and social engagement solutions at scale to improve clinical outcomes, reduce healthcare costs and create opportunities to feel better, work better and live better. With decades of clinical and operational expertise, the Company touches millions of consumers through its integrated portfolio of brands and works directly with hundreds of healthcare practitioners and many of the nation’s largest payers and employers. Tens of millions of Americans are currently eligible for Tivity Health’s SilverSneakers®, Prime® Fitness, WholeHealth Living™, and flip50™ programs and millions of people have lost weight with Nutrisystem®, South Beach Diet® and DNA BodyBlueprint™. As part of its commitment to tackling social isolation and loneliness, in 2017, Tivity Health launched a rural aging initiative to address challenges unique to older adults in rural communities. Learn more at

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126 thoughts on “Mutual of Omaha offers Mutually Well to Medicare customers

  • Terrie Todd

    I want to join silver snickers program at local fitness center? How do I go about getting signed up? I had neck surgery front and back in August. I need to go to fitness center to walk 1 mile every day until Dec 18 when I see the surgeon again then he will increase
    the actives I can do thank you for your help I looking forward to hearing from you soon

  • Michael J. Sharp

    Hi, my name is Mike, and I belong to Gottlieb Fitness center in Melrose Park IL. Can you tell me if this is part of the Mutually Well Fitness program. I want to find out which healthclubs take the Mutually Well plan.

  • Dorothy A Metcalf

    Why such a high cost for gym membership ($25/mo.). Silver Sneakers cost me $50/year. A membership at my gym is $30/month so $25 seems like no bargain. Hopefully, MoO can get on board with the Silver Sneakers program — a real affordable option for seniors at $50/year.

  • Dan Jennings

    My wife was asking about any benefits for fitness through our supplemental insurance with Omaha. So I checked for locations on the Wellness site in our area to see if it was worth it and all it does is search (spins). Is there no locations in Yakima, Washington for Mutually Well? She had several of her friends mentioned the silver snickers program and how very reasonable and how much they liked it. That is why she asked if our supplemental had something like that.
    Thanks for your time, Dan

    • Bill Bronson

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  • Denise Bendick

    I would like to join a program but the only available thing available on the Eastern shore of Virginia is the YMCA are they part of your program?

    • Bill Bronson

      Marym, I called Silver Sneakers at 866-584-7389. They said United World is not part of Silver Sneakers but that there are a few Medicare Supplement carriers that are.
      United World is a Mutual of Omaha company. Mutual of Omaha has a huge program they host called Mutually Well, at
      Mutually Well does cost monthly but it’s less than regular gym memberships and it allows you to go to your choice of places, so you can find places you like best.
      If you want it to be free, I would need to run a check for you to find a Medicare Supplement plan that includes Silver Sneakers.
      In order to help you further I need to know your age, state, and zip code. You may email me directly at to keep that information private, or call me directly at 817-410-5820.
      I’m sure we can help you get what you want.

    • Bill Bronson

      Silver Sneakers is accepted at the YMCA, among many other fitness clubs like 24-Hour Fitness, LA Fitness, Anytime Fitness, Fit for Life, area rec centers and more. Here’s the map tool to help you.
      However, Mutually Well does not show YMCA participating in that. Mutually Well has many more fitness centers available but YMCA is not one of them, that I can tell at this time.

  • Connie Oberlin

    When you join the mutually well program does that mean that you only pay the 25.00 and you can join the fitness center of your choice for that fee or is the 25.00 added on to your monthly premium and you still have to pay for fitness center?

    • Bill Bronson

      Connie, when you join Mutually Well for $25/month you get access to all of those fitness centers. No additional fees. It’s like joining a cheap gym but going anywhere you want. Just make sure the place is on the list and go. If you experience any issues with this, just ask us or call Mutually Well to get it corrected. But really you shouldn’t have problems. The program is very simple.

        • Bill Bronson

          Peggy, there’s not a monthly fee to find a place. There’s just the one monthly fee to use any of those places as much as you want. It’s cheaper than most gym memberships but lets you go anywhere in their network of over 10,000 facilities nationally. There could be 10 or more close to you for you to try out and go to whenever you like.

    • Bill Bronson

      Steven, Planet Fitness cost averages out to $15.66 a month according to their pricing structure. For that fee you get access to their facility, probably at any location. Mutually Well is a membership that would give you access to Planet Fitness as well as thousands of other facilities plus 10% to 30% discounts on Massage, Acupuncture, Chiropractic care, and more. So it gives you access to a whole host of facilities, services, and discounts managed by the Mutual of Omaha network. Does that help answer your question?

  • larry lommel

    I am saving about $120 a year by using Mutually well vs my local LA fitness center membership. I would like to see my local LA fitness supported, and feel a little badly about making the change. I know most clubs make money from memberships. Does Mutually well pay based on my attendance at a local club? Does Mutually Well pay my center?

    • Bill Bronson

      They do get paid and I’m not sure why some decide not to join. Perhaps it’s because Mutually Well is so new that some may not have had time to make the decision to join it. I’m confident many more clubs will join. Now that it’s the first of a new year perhaps they will. I encourage you to visit to look at locations near you.

    • Bill Bronson

      YES 🙂
      Your Time Fitness is listed as a Silver Sneakers location in Clayton, GA.
      As is Clayton Health and Fitness and Dosher Physical Therapy Associates on Main Street.

      • Joey Hinojosa

        Hi Clara. Thank you for commenting on our blog post about Mutually Well over the weekend. Empower Brokerage does not operate the Mutually Well program. If you want to speak with Mutually Well about a scooter or if you have more questions about Mutually Well, please contact their customer service Monday – Friday 8 am – 8 pm, EST at one of their phone numbers below.

        For English: 1-888-572-7826 and for Spanish: 1-888-835-2514

        You can also e-mail them at

        Thank you again, and I hope Mutually Well can help you get your scooter.

  • Shelia Beu

    I would like to sign up for Silver Sneaker Program. Please advise how. I live in Littleton, Co.
    I have Medicare Supplement Plan F.