I just wanted to take a minute to let you know how much more we learned from Dwayne
and hiscolleague last week. After speaking with Dwayne at the end of the session not only did he go into further explanation but, actually followedup with a phone call on Friday giving me a contact regarding being a Widow of a Veteran who would be able to answer questions and guide me. I didn’t expect that and am most appreciative. Thank you for having these informative sessions available to us! I only wish it could have been at least two hours because there are so many questions.
I CAN’T THANK YOUR AGENT ENOUGH FOR ALL HIS HARD WORK IN GETTING THE BENEFITS FOR MY MOTHER. HE LET US KNOW UP FRONT THAT THIS MIGHT BE A DIFFICULT CASE AND THERE WAS NO GUARANTEE THAT HE WOULD BE SUCCESSFUL. EVEN IF IT HAD NOT WORKED OUT TO OUR ADVANTAGE, IT WAS STILL WORTH TRYING FOR. THE PROCESS IS SO COMPLICATED AND LENGTHY AND IS SOMETHING I COULD NEVER HAVE DONE ON MY OWN. ONE OF THE THINGS I SO APPRECIATED WHEN WORKING WITH HIM IS HIS COMMUNICATION SKILLS; HE ALWAYS RESPONDED TO MY QUESTIONS QUICKLY BY PHONE CALLS OR EMAILS. HIS KNOWLEDGE OF THE VA, HIS DEDICATION AND HIS PERSEVERANCE PAID OFF SO AGAIN I THANK YOU SO MUCH.
This is a long overdue but
well deservedTHANK YOU!!!
I sincerely want to express how above and beyond you have gone to support first my dad and then my mom with the VA Assisted Care Benefit. To say I could not have done it without you is an extreme UNDERSTATEMENT. As a working professional, I could not dedicate the time to all that’s necessary for completing the process efficiently and successfully. Pile on top of that the extreme family dynamics, the fact is I was under unbelievable pressure and trying to achieve the “impossible mission”.
Thank Heavens our paths crossed. First with my dad, a WWII vet and Honor Flight participant, who we lost last year, and just a fraction short of receiving the benefit. But we were almost there and it was all due to your hard work!
Then my mom, after losing dad and with her failing health to where she needed 24-
hourassisted care. You stuck by me for months and months with PATIENCE, PROFESSIONALISM, and artistry of how to support and guide me with my mom’s application process.
There is no way on God’s Green Earth that my mom and family could have had such a good outcome with the VA benefit determination if I had missed this opportunity to work with you…..that’s a fact…
What’s even more amazing to me is how you CONTINUE to this very day to ensure and follow-up so that Mom does not miss out on any part of this benefit.
Thank you, thank you, thank you. With tears in my eyes, there is no way my words can express what I feel in my heart.