Mutual of Omaha Offers Mutually Well to Medicare Customers 126

 in Medicare  tagged Aging Gracefully / alternative medicine / senior fitness / senior lifestyle / wellness by
Mutual of Omaha to Offer New Healthy Lifestyle Program to Medicare Supplement Customers.

The program will feature a gym network, digital tools, and healthy living discounts through Tivity Health.

Empower Brokerage does not operate the Mutually Well program.

If you have questions about Mutually Well, please contact their customer service Monday – Friday 8 am – 8 pm, EST at one of their phone numbers below.

For English: 1-888-572-7826 and for Spanish: 1-888-835-2514

You can also e-mail them at help@mutuallywell.com

Mutual of Omaha to Offer New Healthy Lifestyle Program to Medicare Supplement Customers Nationwide

According to the press release on MarketWatch.com, Mutual of Omaha has partnered with Tivity Health to provide their Medicare Supplement customers with a comprehensive fitness and wellness initiative called Mutually Well. The new initiative will provide more than one million Mutual of Omaha customers affordable access to a comprehensive wellness program. In addition, customers will have access to Tivity Health’s Prime® Fitness network of more than 10,000 fitness locations nationwide.

Additionally, Mutual of Omaha customers will have access to a mobile app that offers personalized daily movement and meal plans, exercise programs, wellness tips, and recipes. Discounts on healthy living products and services such as acupuncture and massage are also included.

“We feel it’s important to support our Medicare Supplement customers as they strive to create or maintain active and healthy lifestyles,” said Jeff Ganow, Mutual of Omaha Senior VP of Medicare Supplemental Solutions. “With Tivity Health, we are able to offer a range of options to meet the needs of our customers, and tools to keep them on track with guidance on exercise, nutrition and more.”

Effective October 1, 2019, Medicare supplement policyholders will have access to this new program to tailor a fitness and wellness plan to meet their needs.

Click HERE to find a gym or fitness studio location near you.

Highlights of Mutual of Omaha’s Mutually Well platform include:

  • Access to Tivity Health’s WholeHealth Living Choices®
  • Flexible, budget-friendly fitness program with access to 10,000+ fitness locations with no enrollment fee or contracts for a low cost of $25.00 a month
  • Complementary and alternative medicine (CAM)
  • Discounts of up to 30% on healthy living products and services from 20,000+ providers
  • Specialties include chiropractic, acupuncture, massage therapy and nutritional programs, along with discounts on mind/body therapies and healthy living products
  • Free 30-day walking program and personalized weekly planning for all nutrition, fitness, and wellness needs

About Mutual of Omaha

Founded in 1909, Mutual of Omaha is a Fortune 500 organization offering a variety of insurance and financial products for individuals, businesses, and groups throughout the United States. In the individual market, Mutual is a leader in senior health, life, long-term care, disability, and annuity lines. Moreover, the company offers a portfolio of employee benefits and retirement solutions. For more information about Mutual of Omaha, visit their website HERE.

About Tivity Health, Inc.

Tivity Health®, Inc. (Nasdaq: TVTY) is a leading provider of health improvement, nutrition, fitness, and social engagement solutions at scale to improve clinical outcomes, reduce healthcare costs and create opportunities to feel better, work better, and live better. With decades of clinical and operational expertise, the Company touches millions of consumers through its integrated portfolio of brands and works directly with hundreds of healthcare practitioners and many of the nation’s largest payers and employers. Tens of millions of Americans are currently eligible for Tivity Health’s SilverSneakers®, Prime® Fitness, WholeHealth Living™, and flip50™ programs. Millions of people have lost weight and improved their health with Nutrisystem®, South Beach Diet® and DNA BodyBlueprint™.

Furthermore, as part of its commitment to tackling social isolation and loneliness in senior populations, in 2017, Tivity Health launched a rural aging initiative to address challenges unique to older adults in rural communities.

“We are excited to bring our best-in-class programs including fitness, nutrition, and rest and recovery to Mutual of Omaha’s Medicare Supplement customers,” said Tivity Health CEO Donato Tramuto. “Physical activity, as well as the social connections that are made as part of a fitness program, are important components to maintain a healthy lifestyle. This program represents a tremendous opportunity to address many other social determinants of health that contribute to poor health and high healthcare costs.”

If you’d like to read more about Tivity, check out their website HERE.

Check out our article answering the most-asked questions about Mutually Well HERE.

Got Medicare Questions?

Call Empower today and let us help you with your Medicare questions: 1-888-446-9157

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126 thoughts on “Mutual of Omaha Offers Mutually Well to Medicare Customers”

  • Reply ↓
    Terrie Todd

    I want to join silver snickers program at local fitness center? How do I go about getting signed up? I had neck surgery front and back in August. I need to go to fitness center to walk 1 mile every day until Dec 18 when I see the surgeon again then he will increase
    the actives I can do thank you for your help I looking forward to hearing from you soon

  • Reply ↓
    Michael J. Sharp

    Hi, my name is Mike, and I belong to Gottlieb Fitness center in Melrose Park IL. Can you tell me if this is part of the Mutually Well Fitness program. I want to find out which healthclubs take the Mutually Well plan.

  • Reply ↓
    Dorothy A Metcalf

    Why such a high cost for gym membership ($25/mo.). Silver Sneakers cost me $50/year. A membership at my gym is $30/month so $25 seems like no bargain. Hopefully, MoO can get on board with the Silver Sneakers program — a real affordable option for seniors at $50/year.

  • Reply ↓
    Dan Jennings

    Hi,
    My wife was asking about any benefits for fitness through our supplemental insurance with Omaha. So I checked for locations on the Wellness site in our area to see if it was worth it and all it does is search (spins). Is there no locations in Yakima, Washington for Mutually Well? She had several of her friends mentioned the silver snickers program and how very reasonable and how much they liked it. That is why she asked if our supplemental had something like that.
    Thanks for your time, Dan

    • Reply ↓
      Bill Bronson

      Also, here’s a tip. Anytime you feel your browser is lagging or having trouble, you can just hold down the CTRL key and F5, then release both. That will empty the cache memory (which can get quite large) and reload the page in any browser. It helps to keep things moving.

  • Reply ↓
    Denise Bendick

    I would like to join a program but the only available thing available on the Eastern shore of Virginia is the YMCA are they part of your program?

    • Reply ↓
      Bill Bronson

      Marym, I called Silver Sneakers at 866-584-7389. They said United World is not part of Silver Sneakers but that there are a few Medicare Supplement carriers that are.
      United World is a Mutual of Omaha company. Mutual of Omaha has a huge program they host called Mutually Well, at http://www.mutuallywell.com
      Mutually Well does cost monthly but it’s less than regular gym memberships and it allows you to go to your choice of places, so you can find places you like best.
      If you want it to be free, I would need to run a check for you to find a Medicare Supplement plan that includes Silver Sneakers.
      In order to help you further I need to know your age, state, and zip code. You may email me directly at wbronson@empowerbrokerage.com to keep that information private, or call me directly at 817-410-5820.
      I’m sure we can help you get what you want.

    • Reply ↓
      Bill Bronson

      Silver Sneakers is accepted at the YMCA, among many other fitness clubs like 24-Hour Fitness, LA Fitness, Anytime Fitness, Fit for Life, area rec centers and more. Here’s the map tool to help you. https://tools.silversneakers.com/LocationSearch
      However, Mutually Well does not show YMCA participating in that. Mutually Well has many more fitness centers available but YMCA is not one of them, that I can tell at this time.

  • Reply ↓
    Connie Oberlin

    When you join the mutually well program does that mean that you only pay the 25.00 and you can join the fitness center of your choice for that fee or is the 25.00 added on to your monthly premium and you still have to pay for fitness center?

    • Reply ↓
      Bill Bronson

      Connie, when you join Mutually Well for $25/month you get access to all of those fitness centers. No additional fees. It’s like joining a cheap gym but going anywhere you want. Just make sure the place is on the list and go. If you experience any issues with this, just ask us or call Mutually Well to get it corrected. But really you shouldn’t have problems. The program is very simple.

        • Reply ↓
          Bill Bronson

          Peggy, there’s not a monthly fee to find a place. There’s just the one monthly fee to use any of those places as much as you want. It’s cheaper than most gym memberships but lets you go anywhere in their network of over 10,000 facilities nationally. There could be 10 or more close to you for you to try out and go to whenever you like.

    • Reply ↓
      Bill Bronson

      Steven, Planet Fitness cost averages out to $15.66 a month according to their pricing structure. For that fee you get access to their facility, probably at any location. Mutually Well is a membership that would give you access to Planet Fitness as well as thousands of other facilities https://www.mutuallywell.com/locations plus 10% to 30% discounts on Massage, Acupuncture, Chiropractic care, and more. So it gives you access to a whole host of facilities, services, and discounts managed by the Mutual of Omaha network. Does that help answer your question?

  • Reply ↓
    larry lommel

    I am saving about $120 a year by using Mutually well vs my local LA fitness center membership. I would like to see my local LA fitness supported, and feel a little badly about making the change. I know most clubs make money from memberships. Does Mutually well pay based on my attendance at a local club? Does Mutually Well pay my center?

    • Reply ↓
      Bill Bronson

      They do get paid and I’m not sure why some decide not to join. Perhaps it’s because Mutually Well is so new that some may not have had time to make the decision to join it. I’m confident many more clubs will join. Now that it’s the first of a new year perhaps they will. I encourage you to visit http://www.mutuallywell.com to look at locations near you.

    • Reply ↓
      Bill Bronson

      YES 🙂
      Your Time Fitness is listed as a Silver Sneakers location in Clayton, GA.
      As is Clayton Health and Fitness and Dosher Physical Therapy Associates on Main Street.

      • Reply ↓
        Joey Hinojosa

        Hi Clara. Thank you for commenting on our blog post about Mutually Well over the weekend. Empower Brokerage does not operate the Mutually Well program. If you want to speak with Mutually Well about a scooter or if you have more questions about Mutually Well, please contact their customer service Monday – Friday 8 am – 8 pm, EST at one of their phone numbers below.

        For English: 1-888-572-7826 and for Spanish: 1-888-835-2514

        You can also e-mail them at help@mutuallywell.com

        Thank you again, and I hope Mutually Well can help you get your scooter.

  • Reply ↓
    Shelia Beu

    I would like to sign up for Silver Sneaker Program. Please advise how. I live in Littleton, Co.
    I have Medicare Supplement Plan F.

    • Reply ↓
      Bill Bronson

      David, yes the cost is higher than silver sneakers and some basic gym memberships because the program covers more and has more flexibility. The discounts on chiropractic, acupuncture, and other therapies, makes the program very compelling. However, it may not appeal to everyone. Thank you for your input.

  • Reply ↓
    Carol Appell

    I belong to the Kewanee, Il. YMCA. Does the does the program cover the Silver Sneakers at that YMCA. I know others that go they have the program. When I talked to staff there they said Mutual of Omaha was not covered there. Please let me know. I am a current member at the YMCA and participate in classes. Thank you for your help. Carol Appell

  • Reply ↓
    Dayle Brown

    I’m thinking of quitting Mutual of Omaha because it doesn’t offer Silver Sneakers. Most of my friends have a different supplement that does and their monthly payment for their coverage is the same as mine. I have had Omaha for many, many years and I hate to leave but I can’t afford gym or Y prices and many other insurances off Silver Sneakers.

    • Reply ↓
      Bill Bronson

      Im sorry to hear that. I was under the impression the only way to get silver sneakers was through a participating Medicare Advantage plan and not a Medicare Supplement. You may benefit from asking one of our Medicare Specialists a few questions. Just call them at 888-446-9157

  • Reply ↓
    Brodie Rudd

    Every fitness center in my area is listed except the one I’m a current member of…..the YMCA in Clemmons, NC. Any chance of that being added?

  • Reply ↓
    Loretta Adams

    Is Mutually Well somehow connected with Silver Sneakers? The Gym in Blairsville GA accepts Silver Sneakers but not Mutually Well. I have Mutual of Omaha insurance and I was rejected for Silver Sneakers.

    • Reply ↓
      Bill Bronson

      Silver Sneakers is normally only offered through a participating Medicare Advantage plan and not a Medicare Supplement. You may benefit from asking one of our Medicare Specialists a few questions. Just call them at 888-446-9157. You may have options. Let them know you spoke to Bill at the home office.

  • Reply ↓
    Lo

    The Gym in BlaIrsville GA is listed under Mutually Well but doesn’t seem know anything about it. Claim they have called for info but haven’t heard back from mutually well.

    • Reply ↓
      Bill Bronson

      Mutually Well is not a home health service so the answer would be no. If you need help with these kinds of questions you should talk with a qualified agent at 888-446-9157

  • Reply ↓
    Cheryl beard

    I clicked on get here to find gym locations. Put in zip code and got Chicago area instead of Lafayette. We have a new ymca in south Lafayette. Wanted to check if it is covered by you.

  • Reply ↓
    william butler

    Are there discount coupons available for the mutually well program for fitness centers? If so, where can they be obtained?

  • Reply ↓
    Charles and Barbara Ford

    Very disappointed that YMCA not included in your fitness locations! We have been members of our YMCA for more than 25 years. Further, it is located within 3 miles of our home!

    • Reply ↓
      Bill Bronson

      Mr. & Mrs. Ford, I understand your frustration. The YMCA is slow to adopt the Mutually Well program but efforts are being made to add them to the list. Silver Sneakers is mostly promoting the YMCA but you can’t buy into that. It’s included with some Medicare Advantage plans as a perk. You can ask our agents more about which plans that’s on by calling 888-446-9157. Tell them Bill at the home office referred you. 🙂

  • Reply ↓
    David Hape

    It may be some time until we can go back to a Mutually Well fitness center. Can we put the monthly subscription on hold until we can return

    • Reply ↓
      Bill Bronson

      David, that’s a good question. While I understand the situation, I also know that, if everyone put their payments on hold, the clubs would go bankrupt. That may be a good question for the Mutually Well administration. Call them at 833-574-6105 to find out more. Thank you for reaching out to us.

  • Reply ↓
    LAURA HORTON

    My Kinetix gym has been closed due to the covid pandemic . Since I can’t participate, how do I end my mutually well benifit payment?

  • Reply ↓
    Richard Jensen

    I thought I joined mutually well in December 2019. My fitness club Any time fitness did not change my billing. Do you have a record of my application and if so what is the status. I do not seem to be able to contact anyone personally.

  • Reply ↓
    JANET OSTER COFFELT

    Why don’t all insurance companies on medicare offer a silver sneaker program. for people over 65 .Its a shame they don’t…. As it is insurance premiums are high enough . how can i get Cross Gates in slidell la on the Prime membership program,

    • Reply ↓
      Bill Bronson

      Janet, I understand your question. Let me explain some things to help.
      Silver Sneakers is paid for by some insurance companies along with some Medicare Advantage plans. Often, it’s lower income seniors who lean towards a Medicare Advantage plan, although not exclusively. Some higher income people over 65 are fine with not having the flexibility to see any doctor they want. Networks etc.
      Not all seniors have a low income and not all seniors need a free gym membership. There are pros and cons to each decision you will make. That’s why we have a Medicare helpline to help you answer questions about the best plan for you. Which, may or may not come with a free gym membership.
      However, if you save $1000 per year but have to pay $300 for a gym, you end up saving money anyway. Our Medicare Helpline is 888-446-9157 and if you want to call Mutually Well customer service, it’s 833-574-6105

  • Reply ↓
    Hemant

    I have Medicare supplemental insurance through Mutual of Omaha. I am a member of Mutually well. I want to use LA Fitness 3116 SOUTH ROUTE 59 SUITE 160 NAPERVILLE, IL 60564 BUT they have informed me that they are not accepting Mutually Well members at this location. Can you include this location in the program?

  • Reply ↓
    Rita farrell

    The closest Area for me in which to utilize your fitness program I live in Burlison Texas and the closest one is Plano which is over an hour away is there anyway for you to assist me with the Burleson brick fitness Center to start using it or can you
    I signed up with mutual of Omaha last year and I’m looking at renewing it if the possibility is to utilize the earliest and fitness center

    • Reply ↓
      Bill Bronson

      Rita,
      There are many close to you. Texas Fitness at 212 NE Wilshire, Anytime Fitness at 860 E Renfro, Hugeley Fitness Center, Planet Fitness in Crowley and more.
      To contact Mutually Well directly, call 800-775-6000.
      If you need answers to questions about your Medicare, we would love to help. Call us at 888-446-9157

    • Reply ↓
      Bill Bronson

      Donna,
      Mutually Well is different from Silver Sneakers. They are both a wellness plan within Medicare plans.
      To ask specific questions about Mutually Well, call 800-775-6000.
      If you need answers to questions about your Medicare, we would love to help. Call us at 888-446-9157

  • Reply ↓
    Debra Ritchie

    I have a Medicare Supplement Policy and noticed it includes Mutually Well. I could not access where to check on what is available for me @ 62839 and @74455. Thanks!

    • Reply ↓
      Bill Bronson

      Sherry,
      Here’s something I found. https://www.verywellhealth.com/questions-insurance-alternative-medicine-88734
      You should contact your insurance provider to ask about alternative treatment options that are covered by your plan.
      If you have original Medicare and a Medicare Supplement (Medigap) you have more flexibility. But even if you have a Medicare Advantage plan, you may have coverage for Chiropratic, Acupuncture, etc. But you will need to clear that with your insurance carrier first, such as (Cigna, Humana, Aetna, etc)
      Call us if you want to ask an agent these questions 888-446-9157 during regular Monday – Friday business hours.
      We wish you a Merry Christmas 🙂

  • Reply ↓
    Paul L Englert

    The nearest Mutually Well affiliated gym it about twenty miles away. Is there a process to get the local YMCA enrolled in the program.

  • Reply ↓
    Francesca Mohan

    Are there coupons available to your customers for any of the weight-loss products? Also, with gyms being unsafe right now due to COVID, will you be providing free or reduced sign up at places such as Prime Fitness later in the year.

    • Reply ↓
      Bill Bronson

      David, yes the program is national. I’m not sure when California will let gyms open but hopefully soon. Here in Texas everyone is just about back to normal. You can look for gym locations by going to mutuallywell.com and looking for your zip code. I hope you find a place you like that’s close. And we hope you have a glorious 2021.

  • Reply ↓
    Richard Pagels

    Can you help me disenroll from Tivity health. I must cancel for the remainder of the summer as I am unable to utilize my fitness center?
    I plan to reenroll next fall. Or have an agent call me. Or provide me with instructions on how to stop my enrollment temporarily.
    I have been very pleased with my use of this membership but an unable to use it during the summer months this year.
    Richard Pagels

  • Reply ↓
    Laura Barmettler

    How do we access Mutually Well? Is there an ID card? How do we get into the program? We have Plan G through Mutual of Omaha.

  • Reply ↓
    Sharon R Barrow

    I was excited to finally be able to use a local Y with my discount. I just received a notice from the Y that they are dropping my Tivity plan. I am not left with many choices so It may no longer be beneficial for me. I am so sad that the YMCA is so greedy that they can not let people without the financial means enjoy the healthy benefits. It is the SKY YMCA in port Charlotte Fl